Please read these Terms & Conditions carefully. By accessing, purchasing, or participating in any Thrive by Claudia programs, workouts, classes, or resources (including on-demand workouts, live or recorded sessions, nutrition guides, and wellness content), you agree to be bound by the following terms.

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If you do not agree with these Terms & Conditions, please do not use the Thrive by Claudia app or services.

 

1. Eligibility

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By using this app and purchasing any programs, you confirm that:

• You are 18 years of age or older

• You are legally able to enter into this agreement

 

2. Nature of Services

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Thrive by Claudia provides Pilates-based exercise programs, strength and mobility workouts, nutrition guidance, and general wellness content for educational and informational purposes only.

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The content provided is not medical advice and is not intended to diagnose, treat, cure, or prevent any medical condition.

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3. Health & Wellness Disclaimer

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You acknowledge and agree that:

• Physical exercise carries inherent risks

• Participation is voluntary and at your own risk

• You are responsible for assessing whether the programs are appropriate for your individual health and fitness level

 

You should consult with a qualified healthcare professional before starting any exercise or nutrition program, particularly if you:

• Have a pre-existing injury or medical condition

• Are pregnant or have recently given birth

• Have cardiovascular, respiratory, or blood pressure conditions

• Are experiencing pain, illness, or physical limitations

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4. Assumption of Risk

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By participating in Thrive by Claudia programs, you accept and assume all risks associated with physical activity, including but not limited to:

• Muscle strain or soreness

• Injury due to overexertion

• Inability to perform certain movements safely

 

You agree to stop exercising immediately if you feel pain, dizziness, or discomfort and seek appropriate medical advice if needed.

 

5. Release of Liability

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To the fullest extent permitted by law, you agree to release and hold harmless Thrive by Claudia and Claudia de Villiers from any and all claims, demands, damages, or liabilities arising out of or related to your participation in any workouts, programs, or use of app content, including claims based on negligence.

 

6. User Responsibility

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You agree that:

• You are responsible for listening to your body and modifying movements as needed

• You will not hold Thrive by Claudia responsible for injuries resulting from improper use of the content

• You will notify Thrive by Claudia if you are unsure whether a program is suitable for you

 

7. Digital Products, Payments & Refunds

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• All programs and digital content are delivered electronically

• One-time purchase programs are non-refundable. Once access is granted to an on-demand program, all sales are final. Similarly, once access to any other digital product (e.g., support guides) is granted, all sales are final, unless otherwise stated.

 

Any live sessions, 1:1 training, or nutrition consultations will have specific cancellation policies communicated at the time of booking.

 

8. Intellectual Property

 

All content within the Thrive by Claudia app — including videos, workouts, guides, text, graphics, and branding — is the intellectual property of Thrive by Claudia.

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You may not:

• Copy, distribute, or share content

• Reproduce content for commercial purposes

• Share login details with others

 

9. Privacy Policy

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We respect your privacy and are committed to protecting your personal information.

 

Information We Collect:

• Name, email address, and payment details

• Account login information and preferences

• Usage data related to your interaction with the app

 

How We Use Your Information:

• To provide access to purchased programs

• To process payments and send confirmations

• To communicate relevant updates and offers

• To improve the app and user experience

 

We do not sell or rent your personal information to third parties.

 

You may request access, correction, or deletion of your personal information at any time by contacting:
info@thrivebyclaudia.com

 

10. Changes to These Terms

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Thrive by Claudia reserves the right to update or modify these Terms & Conditions at any time. Continued use of the app constitutes acceptance of any changes.

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11. Governing Law

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These Terms & Conditions are governed by the laws of Australia.